Privacy policy

Privacy Policy

Last updated: July 31, 2026

Plugged ("we", "our", or "us") operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our Services to customers.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, create an account, contact us, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

Contact information, including your name, billing address, shipping address, phone number, and email address.
Payment information, including payment method details and transaction confirmations. Payment information is processed securely through our payment providers and Shopify.
Account information, including usernames, passwords, preferences, and settings if you create an account.
Order information, including products viewed, purchased, returned, exchanged, or added to your cart or wishlist.
Customer communications, including emails and messages sent to our support team.
Device information, including IP address, browser type, operating system, and device identifiers.
Usage information, including how you browse, interact with, and use our website.

How We Collect Your Information

We may collect personal information:

Directly from you when you place an order, create an account, subscribe to emails, or contact us.
Automatically through cookies and similar technologies when you browse our website.
From Shopify and trusted service providers that help us operate our business.
From business partners or third-party services where permitted by law.

How We Use Your Information

We use your personal information to:

Process and fulfill orders.
Process payments securely.
Provide customer support.
Deliver products and order updates.
Improve our website and shopping experience.
Personalize products, recommendations, and content.
Detect fraud and maintain website security.
Comply with legal obligations.
Send promotional emails or marketing communications where permitted. You may unsubscribe at any time.

Sharing Your Information

We may share your personal information with:

Shopify to operate and host our online store.
Payment processors to securely process payments.
Shipping providers to deliver your orders.
Service providers that assist with website hosting, analytics, marketing, customer support, and fraud prevention.
Government authorities or law enforcement where required by applicable law.
Other parties in connection with a business transfer, merger, acquisition, or sale of assets.

We do not sell your personal information.

Shopify

Our store is hosted on Shopify. Information you provide may be collected and processed by Shopify to provide secure checkout, payment processing, fraud prevention, and website functionality.

For more information, please review Shopify's Privacy Policy.

Cookies

We use cookies and similar technologies to:

Keep your shopping cart active.
Remember your preferences.
Improve website performance.
Understand website traffic and usage.
Support marketing and advertising efforts.

Most browsers allow you to manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove the information where appropriate.

Data Security

We take reasonable technical and organizational measures to protect your personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

Provide our Services.
Complete transactions.
Meet legal obligations.
Resolve disputes.
Enforce our policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your personal information.
Correct inaccurate information.
Delete your personal information.
Receive a copy of your personal information.
Object to or restrict certain processing.
Withdraw consent where applicable.
Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your own. Where required, we use appropriate safeguards to protect your information in accordance with applicable privacy laws.